Proxy Error
Alex Lv avatar
Written by Alex Lv
Updated over a week ago

If you see an "error" popping up next to your profile, first hover your mouse over it and see what it reads.

If it's a proxy error (proxy connection error, time-out, etc.), there's a 99% probability the issue is coming from either your proxy provider or the proxy itself.

Contact your proxy provider to make sure they have no maintenance work and if the proxy hasn't died out yet. Also check your Internet connection.

You can also test your proxy elsewhere (for instance, Firefox). Provided the proxy does work, contact our support team, explaining your issue.

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