Alex Lv avatar
Written by Alex Lv
Updated over a week ago

Is your software suitable for Facebook, Google, Amazon, eBay...?

Our software is suitable for any website or platform requiring multiple accounts.

Can I use the same GoLogin account on 2 or more devices?

Yes, you can. In fact, you can even run your profiles simultaneously on several devices.

I want to upgrade/downgrade a plan. Can I do that?

Yes. Contact our support team for that.

If I cannot pay on time, will I lose all my data?

No. Without payment, your profiles are safely stored on our servers for up to 6 months.

What payment methods do you accept?

We accept any debit or credit cards, PayPal, USDC, DOGE, BTC, ETH, LTC, DAI, BCH.

How can I apply for an invoice?

Contact our support team, providing all the details that should be included.

How can I change my password?

Log out of your GoLogin account, click "Forgot Password". You can also follow these instructions

Do you have an affiliate program?

Yes. Check this link: https://gologin.com/affiliate

I paid for the wrong account! What should I do?

Contact our support team for that. They will help you transfer your money to the right one.

I have a promo code. How can I use it?

Go to the "Billing Plans" section. At the bottom of the screen, look for "Coupon". You can also check this video.

Where can I find out my current version of GoLogin?

Look at the very top of the GoLogin app. For example, GoLogin 1.7.6.

Where can I find a profile's ID?

Click a profile, in the drop-down window look for "Profile ID":

I've accidentally deleted my profiles! Can I restore them?

Unfortunately, not. We do not back up profiles in order to avoid any suspicion that we may restore and misuse your private information. All the accounts are encrypted so that we have no access to your profiles.

Can I use my own proxies or VPN services?

Yes. For more information concerning proxies, check this article.

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