How do I start a free 7-day Trial?
How do I start a free 7-day Trial?
The 7-day free Trial starts automatically after you register in Gologin!
To register in the app, just download the app at https://gologin.com/download/ and install it on your device. You will be presented with the registration window at first launch.
Are Browser Profiles any different on a Trial plan other than on a Paid one? Are they any worse?
Are Browser Profiles any different on a Trial plan other than on a Paid one? Are they any worse?
No, they are not any worse or any different. They are the same. You can test the quality on a Trial plan.
Do you have any other plans with less or more profiles, shares, team members, etc?
Do you have any other plans with less or more profiles, shares, team members, etc?
We do not have any plans other than ones that are present on the pricing page.
How do I change my payment method?
How do I change my payment method?
Currently, you cannot change the payment method without making a payment. Here's what you can do:
remove the current payment method at the main menu at the top-right > Settings & Members > Billing Plans > Payment Methods > Delete the payment method
wait for the current plan to elapse and purchase a new one with the new card or PayPal
You can also purchase the new plan immediately while your current plan is active, to update your payment method. However, we advise to contact the support team and ask them to make sure the new plan has been added correctly after the purchase.
How do I upgrade my subscription plan?
How do I upgrade my subscription plan?
In short, contact our Support Team!
You can learn more about the upgrade process here.
When does my subscription end?
When does my subscription end?
To get the date, go to main menu at the top-right > Settings & Members > Billing plans > Payment history section, the Expires on date would be the date of the next payment.
To learn more, please look into this article.
How do I get my invoice or receipt?
How do I get my invoice or receipt?
Main menu at the top-right > Settings & Members > Billing plans > Payment history > Download receipt
For more details, please look into this article.
What payment methods do you accept?
What payment methods do you accept?
We accept Credit or Debit cards, PayPal and Crypto payments.
You can learn more about the available networks and tokens for crypto payments here.
Do you refund crypto payments?
Do you refund crypto payments?
We do not refund crypto payments currently. You can read more about it in our Terms of Service.